Operations Manager

Job Description:
We are looking for a driven and detail-oriented Operations Manager to oversee and optimize our day-to-day operations. As the Operations Manager, you will play a key role in ensuring our logistics, customer service, and overall business functions run smoothly and efficiently. You will work closely with different departments to streamline processes, solve problems, and ensure our customers receive the best possible experience.

Responsibilities:

• Oversee daily operations, ensuring efficient processing of orders and customer service inquiries.
• Manage and mentor a team, providing guidance and support where needed.
• Monitor and analyze operational data to identify areas for improvement.
• Collaborate with the warehouse and logistics teams to ensure timely deliveries.
• Handle relationships with suppliers, couriers, and other partners.
• Ensure compliance with health, safety, and regulatory standards.

We’re looking for someone who:

• Has a proven track record in operations or logistics management, preferably in e-commerce.
• Is a strong leader with excellent communication and problem-solving skills.
• Is detail-oriented and able to handle multiple tasks simultaneously.
• Has a proactive approach and can identify opportunities for improving efficiency.
• Is comfortable with data analysis and operational reporting.

We offer:

• A leadership role within a growing fashion brand.
• A competitive salary with performance-based bonuses.
• Opportunities for professional development and career growth.
• A collaborative work environment where your input is valued.

Interested?
If you’re ready to take on a dynamic management role, send your CV and a cover letter to jobs@femmeza.com. We can’t wait to see how you’ll contribute to Femmeza’s success!